Privacy Policy

At FloorCrafted, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.

Information We Collect:

Personal Information: When you visit our website, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment methods. Please note that we do not store credit card information on our servers. All payment transactions are securely processed through trusted third-party payment processors.

Website Usage Data: We may collect information about your interactions with our website, such as the pages you visit, the products you view, your IP address, browser type, device identifiers, and other analytical data.

How We Use Your Information:

To Provide Products and Services: We use the information you provide to process orders, fulfill shipments, and provide customer support.

To Improve Our Website: We analyze website usage data to understand how visitors interact with our site, identify areas for improvement, and enhance user experience.

To Communicate with You: We may use your contact information to send you important updates, newsletters, promotions, and marketing communications related to our products and services. You can opt out of marketing communications at any time by following the instructions provided in the emails or by contacting us directly.

Information Sharing and Disclosure:

Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These service providers are contractually obligated to use your information only for the purposes of providing the services requested by FloorCrafted and in accordance with this Privacy Policy.

Legal Compliance and Protection: We may disclose your information when required by law, court order, or other legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.